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KYC FAQ
Xenia avatar
Written by Xenia
Updated over 6 months ago

Clickadu implements the KYC process to ensure transparency in all payment procedures and to foster effective relationships between Clickadu and our partners.

KYC stands for “Know Your Customer” and is used for customer identification purposes. This procedure involves providing necessary documents to verify the actual account owner, aligning with international business standards. KYC simplifies communication on legal and financial matters.

To verify your account, please provide our specialists with a government-issued ID and information about your payment account linked to Clickadu. Additional information may also be required. Please ensure that all provided data, including an active email address for communication, is accurate. Verification typically takes 5-7 business days. We recommend submitting all required documents at least 14 days before the payment due date. Learn more about the verification process in this article.

As per our Terms and Conditions, we may request documents confirming your identity and payment details in specific cases. Please refer to the advertiser's and publisher's agreement (sections 6.7 and 6.11 respectively) for more information.

The KYC procedure fully complies with GDPR laws. Clickadu's Privacy Policy can be accessed here.

For any inquiries, please contact our Support team via email at support@clickadu.com.

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