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Troubleshooting
Xenia avatar
Written by Xenia
Updated over 5 months ago

If your website doesn’t change to ‘Pending’ immediately and remains ‘Unverified’ or displays the error code ‘No meta verification tag detected’, then:

1. Make sure that you have inserted it correctly by double-checking that the meta tag is placed within the <head> section.

2. No alterations should be applied to the meta-tag

3. If you notice any issues with the meta-tag, be sure to remove the old one and insert it again.

4. Click on ‘Submit’ again.

If verification continues to be problematic, consider waiting briefly and returning in 15 minutes to recheck. Our system may just need a little more time to detect the meta-tag.

Still doesn’t work? Contact your personal manager or our support via email at support@clickadu.com or through our help center at https://faq.clickadu.com/

Your personal manager’s contact details are located in the top right corner of your Publisher Platform.

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