Clickadu

There might be plenty of reasons for this issue. Try the following steps to prevent this from happening: 1. Disable or whitelist Self-Serve platform in the ad-blocking extensions or programs (e.g. Adguard, uBlock, Ad-Block, Ad-Block Plus) and reload the page.

2. Try to disable 3rd-party extensions (crawlers, snippers) and reload the page.

3. Clear your browser cache and cookies and reload the page.

If you're running Chrome version 76 browser or higher:

1. Click the notification icon in the address bar.

2. Choose 'Always allow ads on this site' to enable Self-Serve platform elements.

3. You can check whether the Self-Serve platform is whitelisted by Google Chrome by following this link: chrome://settings/content/ads?search=sites

4. <a href="https://ssp.clickadu.com" rel="nofollow noopener noreferrer" target="_blank">https://ssp.clickadu.com</a> should be on the 'allow' list to prevent the error messages.

Why am I getting 'Something went wrong' message in the Self-Serve Platform?

Find answers and get help from Intercom Support and Community Experts

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